FAQ hub
F.A.Q
Below on this page you can find answers to our most commonly asked questions and a little about Mike. If you do not find what you need, feel free to Contact Us or call 502.649.5003
Shipping
Delivery Options & Guidelines
Truck Delivery
Choose to have your items shipped to your location? They arrive via trucking service. We’ll email tracking as soon as your order ships. Call 502.649.5003 or Contact Us for an update.
Local Pickup
Prefer to swing by the shop? We’ll call to schedule a pickup time soon after purchase. Reach us at (502) 649-5003. Visit us at 8200 Stout Rd. Louisville, KY 40291.
Clear a Path & Measure
Product dimensions live on every product page. Measure the path to your destination before delivery. Truck partners bring items to the door but do not move them indoors.
Questions or Concerns
Reach out anytime—we can modify an existing project or create something custom. Email us or call 502.649.5003 for bespoke builds.
Report Damaged Item
Although rare, shipping damage can occur. Call us right after delivery at 502.649.5003 so we can file a claim and get a fix moving.
Return a Package
Need to return an item? Call us promptly after receipt—we’ll walk you through repacking, labels, and next steps at 502.649.5003.
Track a Package
Truck deliveries include tracking numbers emailed when shipments leave our shop—usually a few days after purchase. Questions? Call 502.649.5003.
Mike Hermanson, founder
Mike lives in Louisville, KY with his wife and two kids. He went to college for nursing but after doing that for 12 years, he started developing a passion for woodworking. His dad taught woodshop for a high school in Michigan before he retired, so Mike had a wealth of knowledge to tap into to help him start Home and Garden Barrels.
The first products Mike made were rain barrels and planters. He then started making furniture for inside the house and also things to go on people’s patios or decks. After a few months, Mike saw potential to make this his main job. He left his full-time job in April 2021 and started doing nursing on an as-needed basis just in case he needed to fall back on it in the future.
Now he is full steam ahead with Home and Garden Barrels and enjoys working for himself. It’s always rewarding to see a customer’s face light up when they come to pick up what they ordered!