If you need to cancel and order, it must be requested in writing. All cancelled orders have a 10% cancellation fee, unless it is already in production. If your order is in production, no refund will be given.
Track A Package
Delivered items via Truck Delivery come with tracking numbers, emailed to you at the time your item ships, typically a few days after purchase. For questions please give us a call at 502.649.5003
Delivery Options & Guidelines
Clear a Path for Your Delivery and Measure
Product dimensions are provided on each product page. We recommend preparing for new items. Measure the space and path to the destination. Truck Deliveries deliver to your door, not inside.
Questions or Concerns
Feel free to reach out to us. We are happy to discuss your needs and modify a current project, or make a new one just for your needs. Customization is available by request.
It's always rewarding to see a customer's face light up when they come to pick up items from their orders!
Monday - Saturday 9am-5pm
This is a home based business. While we are generally available during the times above, if you are just stopping by to look at our products, it is best to call or email to be sure we are home when you want to come since sometimes we have to leave for deliveries and getting materials from stores to create our products.