If you need to cancel and order, it must be requested in writing.  All cancelled orders have a 10% cancellation fee, unless it is already in production.  If your order is in production, no refund will be given.

Report Damaged Item

Although rare, shipping damage can occur. If you need to report shipping damage, please call us promptly after delivery at 502.649.5003

Return a Package

Do you need to return an item? please call us promptly after receipt of your item. We are here to help and make it right!
Give us a call at 502.649.5003

Track A Package

Delivered items via Truck Delivery come with tracking numbers, emailed to you at the time your item ships, typically a few days after purchase. For questions please give us a call at 502.649.5003


Delivery Options & Guidelines

Truck Delivery

Choose to have your items shipped to your location? They will arrive via trucking service. We will email you a tracking number as soon as your delivery ships. Call 502.649.503 or Contact Us for an update.

Local Pickup

Choose local pickup, We will call to setup a time for pickup soon after purchase. Feel free to reach us by Phone at 502.649.503.

We are located at:
7 Cardwell Way,
Louisville, KY 40220

Clear a Path for Your Delivery and Measure

Product dimensions are provided on each product page. We recommend preparing for new items. Measure the space and path to the destination. Truck Deliveries deliver to your door, not inside.

Questions or Concerns

Feel free to reach out to us. We are happy to discuss your needs and modify a current project, or make a new one just for your needs. Customization is available by request.

It's always rewarding to see a customer's face light up when they come to pick up items from their orders!

Store Location

8200 Stout Road

Louisville, KY 40291
Get Directions


Operating Hours

Monday - Saturday 9am-5pm

This is a home based business. While we are generally available during the times above, if you are just stopping by to look at our products, it is best to call or email to be sure we are home when you want to come since sometimes we have to leave for deliveries and getting materials from stores to create our products.